Privacy Policy

Last Updated: October 06, 2026

FLOZA® Furniture Innovation Company ("FLOZA", "we", "our", or "us") is dedicated to protecting your privacy. This Privacy Policy outlines our practices regarding data collection, use, and disclosure when you visit our website https://floza.in or purchase our furniture solutions.

1. Information We Collect

When you browse or make a purchase, we may collect the following details:

Contact Information: Full name, telephone/mobile number, email address, delivery address, city, state, and pincode.
Commercial Details: Company/organization name, GSTIN (for B2B & tax credit invoices), and institutional procurement requisitions.
Technical & Usage Data: IP address, browser type, device information, and pages viewed, tracked anonymously via Google Analytics 4.

2. How We Use Your Information

To fulfill and deliver your furniture orders via certified logistics partners.
To schedule certified doorstep installation and assembly.
To issue official GST tax invoices and 10-year warranty registrations.
To send operational updates via SMS, email, or WhatsApp.

3. Data Protection & Security

We do not store your raw credit card numbers or UPI MPINs. All payment processing is conducted through PCI-DSS Level 1 compliant payment gateways (Cashfree / UPI). All data transmission is encrypted using TLS 1.3 protocol.

4. Contact Us

If you have any questions or wish to exercise data rights, contact us at:

FLOZA® Furniture Innovation Company
Plot 1524, Chaar Batti Choraha, Budhwara, Bhopal, MP 462026, India
Email: connect@floza.in | Phone: 1800 309 5123